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Effect of job satisfaction of employees in three international fast-food chains in Solano, Nueva Vizcaya/ Jetro M. Eugenio, Marea Gene Rizgel H. Querol, and Jefferson G. Tandayu

By: Contributor(s): Material type: TextTextPublication details: Bayombong: Nueva Vizcaya State University; 2019.Description: xiv, 35 leaves : photos ; 28 cm
Item type: Undergraduate Research
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Undergraduate Research Nueva Vizcaya State University - Bayombong Campus Reference Section U (BSHRM) Eu87e 2019 (Browse shelf(Opens below)) Not for loan U1675
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U (BSHRM) B468a 2018 Awareness of hotel and restaurants management and tourism students on tourism management practices and tourism products in Nueva Vizcaya/ U (BSHRM) C118g 2018 Graduates preparation on the effectiveness of hospitality management curriculum/ U (BSHRM) C198r 2019 The relationship of tourist characteristics and perceived importance of tourist destinations attributes in Dupax Del Norte, Nueva Vizcaya/ U (BSHRM) Eu87e 2019 Effect of job satisfaction of employees in three international fast-food chains in Solano, Nueva Vizcaya/ U (BSHRM) G974e 2019 Extent of implementation on green practices of the three selected casual dining restaurants as perceived by their customers in Bambang, Nueva Vizcaya/ U (BSHRM) M263c 2019 Customer's perception of restaurant cleanliness in three selected casual dining restaurants in Solano, Nueva Vizcaya/ U (BSHRM) Ol46s 2018 Service quality of three selected Department of Tourism (DOT) accredited lodging establishments in Solano, Nueva Vizcaya using LODGSERVE/

The study aimed to know the employees job satisfaction on the (3) three international fast food chains at Solano, Nueva Vizcaya. It also assessed the level of satisfaction of the rank-and-file in terms of intrinsic factors, extrinsic factors and their overall job satisfaction in general.
The study was conducted during the whole month of March 2019. The collection of data was done by providing questionnaire that was based on the Minnesota Satisfaction Questionnaire (MSQ) to rank and file employees of the selected three (3) international fast food chains. The questionnaires were presented and explained to the respondents. The research sample had 113 rank and file employees from the selected three (3) international fast food chains. Statistical Package for the Social Sciences (SPSS) was used to analyze the data.
Results showed that, overall, the employees of the selected fast food chain were satisfied on the establishments' way of developing them with regards to their personal aspect. Furthermore, with regards to the outside factors or the environment they were in, particularly the establishment itself the employees were also very satisfied. The respondents were satisfied on their jobs but were not sure if they will spend the rest of their career with the international fast-food chains. In the three establishments, the data revealed that there was a highly significant relationship between the intrinsic factor and the overall job satisfaction of rank and file employees.
 

Includes appendices and bibliographical references

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