The brave new service strategy: aligning customer relationships, market strategies, and business structures/ Barbara A. Gutek and Theresa Welsh

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Material type: Text

TextPublication details: New York: AMACOM, c2000.Description: xvi, 316 pages : 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Nueva Vizcaya State University - Bayombong Campus Graduate School Section	600-699-Technology	GS 658.82 G98b 2000 (Browse shelf(Opens below))	Available	GS28079

Includes bibliographical references and index

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