000 00607nam a22001817a 4500
003 OSt
005 20260905151409.0
008 260905b |||||||| |||| 00| 0 eng d
020 _a9786214063321 (pbk)
040 _cNVSU Bayombong Library
100 _aBaluyot, Michael Bhobet B.
245 _aQuality service management in tourism and hospitality /
_cMichael Bhobet B. Baluyot.
260 _aIntramuros, Manila :
_bMindshapers,
_c2021.
300 _aviii, 141 pages :
_billustration ;
_c23 cm.
500 _aIncludes bibliographical references.
650 _aTotal quality management.
942 _2ddc
_cBK
_n0
999 _c7558
_d7558