000			00675nam a22002057a 4500
003			OSt
005			20260506111921.0
008			260205b |||||||| |||| 00| 0 eng d
020			_a9781645328278 (pbk.)
040			_cNVSU Library Bambang
100			_aBurgess, Jimmy
245			_aQuality service management in tourism and hospitality / _cJimmy Burgess.
260			_aNew York: _bAlexis Press, _cc2023.
300			_axiii, 336 p. : _bcol. ill. ; _c26 cm.
504			_aIncludes bibliography & index.
650			_aHospitality industry _zManagement.
650			_aTourist trade _zManagement
650			_aLeisure industry _zManagement
942			_2ddc _cBK _n0
999			_c4563 _d4563