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040 _c NVSU
100 _aDantes, Alvin Humprey I.
245 _aConstruction dilemmas in quality management and conflict resolution in construction projects/
_cAlvin Humprey I. Dantes, Jonna Ruth C. Hiyaman and Valiza Joy T. Rudio
260 _aBayombong:
_bNueva Vizcaya State University,
_c2024.
300 _aix, 58 leaves :
_billustrations (some colored), photos ;
_c28 cm.
500 _a This study assessed the factors influencing construction dilemmas in quality management and conflict resolution in construction projects at NVSU Bayombong and Bambang Campuses. The research sought to identify challenges hindering successful quality management, conflicts compromising quality, and resolutions to address conflicts and compromised quality in construction projects. The data was collected through questionnaires distributed to the project manager, project engineer, foreman, skilled workers, and laborers, resulting in a sample of 39 respondents out of 47. Statistical analysis was conducted using the ANOVA, z-test, Pearson correlation, and a 4-point Likert scale. The study identified factors impacting construction quality, such as delayed cash flow emerging as the most significant, severe weather, safety concerns, resource constraints, non-compliance issues, language barriers, inadequate training, and ineffective communication. Additionally, the need for days due to variation order, time extension/suspension, and percentage of slippage. The proposed resolutions for conflict resolution encompassed the adoption of technological advancements, reduction of delays and cost overruns, promotion of job satisfaction, implementation of conflict resolution processes, and enhancement of client satisfaction. Keywords: quality management, construction project, conflict resolution
500 _aResearch paper (Bachelor of Science in Civil Engineering - Construction Engineering Management)
504 _aIncludes bibliographical references and appendices
700 _aHiyaman, Jonna Ruth C., author.
700 _aRudio, Valiza Joy T., author.
942 _2ddc
_cU
_n0
999 _c269
_d269