000			00682nam a22001817a 4500
003			OSt
005			20250509135014.0
008			250509b |||||||| |||| 00| 0 eng d
020			_a9781439845813 (cb.)
040			_cNVSU Library Bayombong
100			_aKureemun, Baboo _eauthor.
245			_aYour customers’ perception of quality: _bwhat is means to your bottom line and how to control it/ _cBaboo Kureemun and Robert Fantina
260			_aNew York: _bTaylor & Francis Group, _cc2011.
300			_axxv, 199 pages : _billustrations ; _c24 cm.
504			_aIncludes appendices, bibliographical references and index
700			_aFantina, Robert _eauthor.
942			_2ddc _cBK _n0
999			_c2399 _d2399