000 00647nam a22001817a 4500
003 OSt
005 20250508151627.0
008 250508b |||||||| |||| 00| 0 eng d
020 _a0814405274 (cb.)
040 _cNVSU Library Bayombong
100 _aGutek, Barbara A.
_eauthor.
245 _aThe brave new service strategy:
_baligning customer relationships, market strategies, and business structures/
_cBarbara A. Gutek and Theresa Welsh
260 _aNew York:
_bAMACOM,
_cc2000.
300 _axvi, 316 pages :
_c24 cm.
504 _aIncludes bibliographical references and index
700 _aWelsh, Theresa
_eauthor.
942 _2ddc
_cBK
_n0
999 _c2355
_d2355