| 000 | 00647nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250508151627.0 | ||
| 008 | 250508b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0814405274 (cb.) | ||
| 040 | _cNVSU Library Bayombong | ||
| 100 |
_aGutek, Barbara A. _eauthor. |
||
| 245 |
_aThe brave new service strategy: _baligning customer relationships, market strategies, and business structures/ _cBarbara A. Gutek and Theresa Welsh |
||
| 260 |
_aNew York: _bAMACOM, _cc2000. |
||
| 300 |
_axvi, 316 pages : _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 700 |
_aWelsh, Theresa _eauthor. |
||
| 942 |
_2ddc _cBK _n0 |
||
| 999 |
_c2355 _d2355 |
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