Nelson, Hazel <br/><br/>
Customer relationship management / 
Hazel Nelson. 
 - New York :  Larsen & Keller,  c2023. 
 - viii, 220 pages ;   27 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9781641722087 (pbk.). 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.--Management.<br/>Customer relations.<br/>Customer services.<br/>Management.