Collier, David Alan <br/><br/>
Operations management and total quality management / 
David Alan Collier, James Evans and William Lindsay.  
 - Australia:  Cengage Learning,  c2020. 
 - iv, 698 p. :   ill. ;  26 cm. 
<br/><br/>Includes bibliographies & index. 
<br/><br/><label>ISBN: </label>9789814878456 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Total quality management