TY - BOOK AU - Reganit, Virgilio C. TI - Personnel performance of national bureau of investigation in Cagayan Valley: basis for human resource development programs PY - 2021/// CY - Bayombong PB - Nueva Vizcaya State University N1 - This study analyzed the factors that influenced the performance of the NBI-CAVRO personnel to identify areas for further improvement and to determine relevant corrective management interventions to address areas of weakness. Specifically, it described the sociodemographic profiles of the NBI-CAVRO personnel; determined the levels of satisfaction of the NBI-CAVRO personnel in terms of the motivator and hygiene factors based on Herzberg's Two-Factor theory, tested the relationship between demographic profile variables, motivator factors, and hygiene factors to the performance of NBI-CAVRO personnel; and recommended interventions to enhance the personnel performance of the NBI-CAVRO. A survey questionnaire was developed and distributed to the NBI-CAVRO personnel involved in the criminal records clearance services and investigation services. The results showed that the satisfaction levels of the NBI-CAVRO personnel in terms of motivator factors (achievement, recognition/promotion, the work itself, responsibility, professional growth) and hygiene factors (organization policies, supervision, work conditions, relationship with boss, relationship with peers, relationship with citizens, benefits, salary, job security, personal life and work balance) were very high. The results also showed that younger personnel as well as respondents who had spent lesser years in the Bureau, or those who were contractual or had casual employment status, contributed substantially to the overall performance of the NBI in Region 02, and that the performance of the NBI-CAVRO personnel in the records clearance services and criminal investigation services would be high when the different hygiene factors were satisfactorily met. Hence, the satisfactory implementation of the hygiene factors would boost the overall performance of NBI personnel in Region 02regardless of the unit they were serving. Furthermore, the persistence, determination, and dedication of the younger personnel and those who were new and still holding contractual or casual employment status should be maintained but should be given a program for permanent status to encourage and further enhance the overall performance of the Bureau. Key words: personnel performance, motivator factors, hygiene factors; Thesis (Master in Management - Public Management); Includes appendices and bibliographical references ER -