TY  - BOOK
AU  - Collier, David Alan
AU  - Evans, James
AU  - Lindsay, William
TI  - Operations management and total quality management
SN  - 9789814878456 (pbk.).
PY  - 2020///
CY  - Australia
PB  - Cengage Learning
KW  - Operations management
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -