Collier, David Alan <br/><br/>
Operations management and total quality management / 
David Alan Collier, James Evans and William Lindsay. 
 - Australia :  Cengage Learning,  c2020. 
 - iv, 698 pages :   illustrations (black and white) ;   26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9789814878456 (pbk.). 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operations management.<br/>Total quality management.