Burgess, Jimmy  <br/><br/>
Quality service management in tourism and hospitality /    
Jimmy Burgess. 
 - New York:      Alexis Press,   c2023. 
 - xiii, 336 p. :  col. ill. ;  26 cm. 
<br/><br/>Includes bibliography & index. 
<br/><br/><label>ISBN: </label>9781645328278 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.      <br/>Tourist trade--Management <br/>Leisure industry--Management