TY  - BOOK
AU  - Cornell, Daryl Ace V.
AU  - Manzano, Ronald G.
AU  - Cruz, Reil G.
TI  - Quality service management in tourism and hospitality
T2  - HRM-TOURISM
SN  - 978-6-210-40379-4
PY  - 2020///
CY  - Manila
PB  - Rex Book Store
N1  - Includes bibliographical references and index
ER  -