Customer perception on restaurant cleanliness of selected casual dining restaurant in Solano, Nueva Vizcaya/ (Record no. 330)

MARC details
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005 - DATE AND TIME OF LATEST TRANSACTION
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040 ## - CATALOGING SOURCE
Transcribing agency NVSU
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Abu, Princes S.
245 ## - TITLE STATEMENT
Title Customer perception on restaurant cleanliness of selected casual dining restaurant in Solano, Nueva Vizcaya/
Statement of responsibility, etc. Princess S. Abu, Jessa Faye A. Cabusora, and Renmar Cendy G. Sayan
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Bayombong:
Name of publisher, distributor, etc. Nueva Vizcaya State University,
Date of publication, distribution, etc. 2020.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 34 leaves :
Other physical details illustrations ;
Dimensions 28 cm.
500 ## - GENERAL NOTE
General note This study aimed at determining the customers' perceptions on the restaurant cleanliness of selected casual dining restaurants in Solano, Nueva Vizcaya which may contribute to restaurant service quality evaluation.<br/>Specifically, it aimed to determine the demographic profile of the respondents and their general perception on the restaurant cleanliness practices in terms of the functional, mechanical and humanic clues leading to their evaluation regarding the restaurant service quality. In addition, relationships among the variables were also examined.<br/>The result of this study indicated that the level of the overall mean perceptions of the respondents with regards to the restaurant cleanliness practices was described as "very important". This is an indication that the respondents perceived that restaurants should be properly equipped with service crews with positive attributes, serving quality food in clean platters and clean environment. In line with this, the overall service quality evaluation of the restaurants was "very good". The customers were mostly appreciative of the environmental attributes of the restaurants.<br/>Significant relationships occurred between the levels of customer perception on restaurant cleanliness practices and their evaluation of the service quality of the restaurants. The relationship was strongly positive especially with the mechanical clues. As such, the customers give high regards on the environmental attributes of restaurants leading to a higher service quality evaluation.<br/> <br/>
500 ## - GENERAL NOTE
General note Thesis (Bachelor of Science in Hotel and Restaurant Management)
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Bibliographical references
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Cabusora, Jessa Faye A.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Sayan, Renmar Candy G.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Undergraduate Research
Suppress in OPAC No
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Nueva Vizcaya State University - Bayombong Campus Nueva Vizcaya State University - Bayombong Campus Reference Section 03/21/2025 Donation   U (BSHRM) Ab166c 2020 U1596 03/21/2025 03/21/2025 Undergraduate Research

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