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Quality service management in tourism and hospitality /

Baluyot, Michael Bhobet B.

Quality service management in tourism and hospitality / Michael Bhobet B. Baluyot. - Intramuros, Manila : Mindshapers, 2021. - viii, 141 pages : illustration ; 23 cm.

Includes bibliographical references.

ISBN: 9786214063321 (pbk)

Subjects--Topical Terms:
Total quality management.

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Quality service management in tourism and hospitality /

NUEVA VIZCAYA STATE UNIVERSITY