Quality service management in tourism and hospitality /

Burgess, Jimmy

Quality service management in tourism and hospitality / Jimmy Burgess. - New York: Alexis Press, c2023. - xiii, 336 p. : col. ill. ; 26 cm.

Includes bibliography & index.

9781645328278 (pbk.)


Hospitality industry--Management.
Tourist trade--Management
Leisure industry--Management

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