Your customers’ perception of quality: what is means to your bottom line and how to control it/
Kureemun, Baboo
Your customers’ perception of quality: what is means to your bottom line and how to control it/ Baboo Kureemun and Robert Fantina - New York: Taylor & Francis Group, c2011. - xxv, 199 pages : illustrations ; 24 cm.
Includes appendices, bibliographical references and index
9781439845813 (cb.)
Your customers’ perception of quality: what is means to your bottom line and how to control it/ Baboo Kureemun and Robert Fantina - New York: Taylor & Francis Group, c2011. - xxv, 199 pages : illustrations ; 24 cm.
Includes appendices, bibliographical references and index
9781439845813 (cb.)
